Their exceptional service from decorating advice, appraisals and certificates of authenticity to exchange guarantees, cleaning and restoration means they’re a one-stop rug destination.
Besides Valuations and Certificates of Authenticity, Epiphany also offer Exchange Guarantees of 1 year. This means that during this time should you redecorate, or your tastes change, you are welcome to exchange your undamaged rug for one you prefer. Their Lifetime Guarantee on the production of all their rugs means that they can guarantee the rug you purchase will remain intact in your lifetime.
Epiphany recommends a rug pad for every rug sold. Not only do rug pads prevent the rug from sliding over smooth or hardwood floors, they can protect your floor from scratches and deterioration caused by buildup underneath the rug. Epiphany offers three types of rug pads to suit your needs.
In addition to their array of services Epiphany also offer a complete in-house Cleaning and Restoration Service. From Dhurries to fine silk pieces, their expertise and professionalism is well known and respected. Turnaround times are between 7 and 14 days depending on what cleaning and/ or repair work is required. A collection and delivery service is also offered.
The Bespoke Custom Program allows you to change the color, fiber content, construction, size of any existing product or start a new design altogether!
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