

Color Variation
Each Gonsenhauser Rug is unique. The color in handmade rugs can vary from piece to piece as dyes change over time.
Shedding
While shedding will gradually diminish (depending on traffic volume), in some cases, it cannot be avoided. Wool rugs will always shed, but after 25-30 vacuums, you should see a decrease. However, some rugs will shed over the course of their lifetime.
Sprouting
Occasionally, a loop in your rug may pull up from the pile. Use a pair of scissors to cut the loop even with the surrounding pile. Do not pull the loop as this can make the problem worse.
Creasing
If your rug is rolled or folded during shipping, it may have creases. Creasing should disappear in a few weeks while the rug is laid out. Reverse rolling the rug overnight can accelerate this process.
Odor
Shipping rugs in a sealed wrap can saturate odors from dyes and yarns into the pile. Once the rug is exposed to fresh air, most odors will dissipate within a few days to a week.
Fading
Even color in fade resistant rugs can fade over time if exposed to direct sunlight.
Wear
Over time, rug wear is unavoidable. All rugs should be rotated two to four times a year to balance and evenly distribute color and traffic wear.
Soil
Walking over your rug with shoes on can impart dirt and other particles. Over time, these particles can work down through the pile and deteriorate the foundation of your rug.
To discuss your personal requirements contact us.