The Bespoke Custom Program allows you to change the color, fiber content, construction, size of any
existing product or start a new design altogether!
To discuss your personal requirements contact us.
The Process
The Bespoke Custom Design program begins by gathering the specifications for your project. A quote will be provided with the size, fiber content, and color of your custom rug by your sales rep. After the quote is approved, CAD artwork is created and the custom agreement is signed. We require a 60% deposit based on the quote to be paid at this time. Once the deposit is made, we will have our factory create what we call a “strike off”. A strike off is a 18″ sample of your custom rug. If you like what you see from the strike off, your full-size rug is then produced.
Estimated Time of Arrival
Estimated Time of Arrival will be issued for each project, this is based on size and construction. The production range is 2 months to 10 months, depending on what construction you choose, and will be provided to you during the quote process.
Custom Product Program
The Custom Product Division is your gateway to bespoke creations and a myriad of size & design options. Choose from our running line or create your own branded product line.
To discuss your personal requirements contact us.
The Process
Our Custom Division requires no buy in, you can however purchase sales tools.
We offer ARS POM sets, custom ladder displays with 2×3 samples, and custom ring sets for construction examples.
We are always available to travel to your location should you have questions and/or require a training for your staff.
We look forward to supporting you with your custom projects.
YOU imagine it and WE create it.
100% You Created by Gonsenhauser
In-house Custom Program
Change size utilizing existing running line product & use existing running line product. Performed inhouse
by Gonsenhauser skilled artisans
To discuss your personal requirements contact us.
The Process
Browse our running line catalog and choose a handmade or tufted design that you would like re-sized, then e-mail our internal custom department at
charles@finerugs.co.za. At this time, the rug will need to produced overseas if the size requested is larger than our listed sizes.
Estimated Time of Arrival
Estimated time of completion is issued for each project, based on complexity and construction. Customization ranges from 2-4 months, this will be provided to you
during the quote process.