COMPANY DESCRIPTION
As a third-generation rug dealer Gonsenhausers are firm favourites for South Africa’s top interior designers and architects, and direct clients, testament to their excellent standards of quality and service. Sincerely committed to giving their customers genuine value for money, their offering is simple: the best service and quality rugs at prices that will satisfy.
HISTORY AND EXPANSION
Gonsenhausers Fine Rugs was established in 1938 and is now a third-generation rug dealer run today by the founder’s grandson Charles Gonsenhauser.
Historically their expertise was rooted in quality oriental rugs, however, over the years they’ve come to offer every type of rug imaginable. With access to all the major weaving centres, Gonsenhausers now offer everything from traditional to the latest in contemporary designs and even a customised rug service that allows you to create the rug of your dreams.
Travelling to all the major trade shows in Europe and the East, Charles Gonsenhauser brings the latest designs and styles to their De Waterkant and Woodstock showrooms.
Besides their imported offering, Gonsenhausers looks to South Africa for inspiration by working with local designers and artists, such as Julia Swanepoel Pepler, to offer ongoing exclusive collections of unique rug designs to the industry.
In 2021 inline with global trends opened the first online store for the Epiphany brand.
PRODUCT
A wide variety of traditional and contemporary rugs. Whilst their contemporary collections include Berbers, Dhurries, Reloadeds and Kelims, including a wide range of hand-knotted and hand-tufted pieces made from wool, silk, bamboo, leather, jute and other materials.
SERVICES OFFERED
Their exceptional service from decorating advice, appraisals and certificates of authenticity to exchange guarantees, cleaning and restoration means they’re a one-stop rug destination.
Besides Valuations and Certificates of Authenticity, Epiphany also offer Exchange Guarantees of 1 year. This means that during this time should you redecorate, or your tastes change, you are welcome to exchange your undamaged rug for one you prefer. Their Lifetime Guarantee on the production of all their rugs means that they can guarantee the rug you purchase will remain intact in your lifetime.
In addition to their array of services Epiphany also offer a complete in-house Cleaning and Restoration Service. From Dhurries to fine silk pieces, their expertise and professionalism is well known and respected. Turnaround times are between 7 and 14 days depending on what cleaning and/ or repair work is required. A collection and delivery service is also offered.